A pipeline that already knows what the customer bought

What it covers

• Lead pipeline with stages, tasks, and follow-up reminders — nothing falls through because it's tracked in a spreadsheet nobody opens.
• Facebook lead capture — leads from Facebook Lead Ads land directly in the pipeline, tagged by campaign.
• Email campaign source tracking — see which campaign, sequence, or landing page actually produced a lead.
• Support tickets logged against the same customer record, so a rep can see if there's an open issue before making a pitch.
• Role-based access — sales reps see their own pipeline; managers see the full picture.

Why a connected CRM beats a standalone one

A standalone CRM only knows what someone typed into it. NiyuSuite CRM starts from real transaction data — every purchase, every invoice, every loyalty point — so lead scoring and follow-up timing reflect what a customer actually does, not just what a form said.